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Good to know

Useful information about the Mountain Hotel

Surcharges / Rebates:

  • Municipal residence tax (local tax): 1.90 € per person (from 14 years) per night
  • Surcharge for Single person: 15,00 € per night
  • Reduction for extra bed in room with 2 full-paying guests: -20%
  • For children discounts see the price list
  • Short stays: 1-2 nights: +10,00 € extra surcharge per night; 3-6 nights: + 10% surcharge
  • Pets: 6,00 € per day without food
  • Deduction for bed / breakfast only: -8,00 €

Booking / Arrival

  • A booking is considered confirmed as soon as the confirmation and the agreed deposit have been received by us ("Caparra").
  • The rooms can be occupied on the day of arrival from 16:00 clock (4pm) and must be cleared on the day of departure by 10:00 clock (10am).
  • For arrivals after 18:00 clock (6pm), we ask for brief notification in advance.
  • For arrivals after 20:00 clock (8pm), we ask our guests to eat dinner on the way. Instead of the missed dinner, you will receive a voucher for a lunch.

Payment

  • Deposit by bank transfer
  • Final payment on the spot
  • We accept and prefer cash (please note the cash limit in Italy is 2.999,99 €), but also Visa, Mastercard and EC cards

Cancellation

Cancellations must always be submitted in writing. In the event of early departure, late arrival, or cancellation at short notice we have the following cancellation conditions:

Cancellation at the lates

35 days

34 - 21 days

20 - 8 days

8 - 0 days

Late Arrival / Early Departure

Cancellation costs (% of total travel price)

withholding deposit

50 % 80% 100% 100 %

Travel Cancellation Insurance

"Life is what happens while you are busy making other plans." - John Lennon

Even if you are looking forward to your well deserved vacation something unexpected can happen. To avoid the lost of money we recommend to take out travel cancellation insurance to cover you in the event that you cannot travel for health reasons or other reasons, arrive late or need to leave early.

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